Marvel Lab · Japan switching study · Wave 1
Working materialThe answer
Showing the awkward social moment grabs attention.Without visible taste, satisfaction and product function, the interest fades.
People recognise the social friction. It gets attention, but taste, satisfaction and function decide whether they move.
112
Stimuli across 28 respondents
24 / 35
Pairs won by product-led
The suggested solution
Built from what people said — and what their signal showed.
We generated the visual system by combining explicit feedback (what respondents told us) with implicit feedback (the KSI signal underneath it). Where the two agreed, we kept it. Where people were polite but the signal dropped, we fixed it. The result: five executions on one rule — same person, ten minutes apart — plus the audience cuts and the craft rules that make them safe to shoot.



Shortcuts
Straight to the section you need.
These four paths are the fastest way into the evidence.
- 01See what holds at scaleRank the material, check the lift and inspect every respondent behind the average.Report · 03 Three executions lead
- 02Find the people worth calling backSeven cases break from the wave. Each comes with the reason and a first interview probe.Report · 07 Insight bubbles
- 03Check your report against the waveSeparate agreement, conflict and gaps without replacing the human reading.Report · 08 Upload & compare
- 04See the creative system it points toFive executions, push and pull lines, the audience cuts and what not to shoot.Report · 01c The visual system
Choose the format
Same evidence. Different jobs.
For the room
Debrief deck
The verdict and decisions in a concise presentation.
Open debriefOne person, fully coded
Interview 19
See how one interview becomes evidence, finding by finding.
Open coded interviewNext wave
28-interview fieldwork
Review the seven cells, KSI score model and fieldwork structure.
Open fieldwork